Title of the EOI:
Provision of MPLS leased line service between UNAMI KJSO office in Kuwait and the UNSB Valencia
Closing Date for Receipt of EOI:
20 December 2018
Address EOI response by fax or e-mail to the Attention of:
Unami Chief Procurement Officer
firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
DESCRIPTION OF REQUIREMENTS
1.0 United Nations Assistance Mission for Iraq (UNAMI) intends to solicit proposal for the Provision of
MPLS leased line service between UNAMI KJSO office in Kuwait and the UNSB Valencia Spain, for a
2-year subscription contract paid on monthly basis and UNAMI reserves the right to extend the
contract for an additional year up to a 3 years total period (Initial period 2 years, plus 1 subsequent
year) and the availability of funds and satisfactory performance by the prospective contractor
2.0 UNAMI's requirement summarizes as follows:
2.1 The vendor must offer a tailor-made turnkey system (i.e., hardware, software, connectivity, support,
Once installed the successful vendor is solely responsible for the maintenance and routine monitoring
of the system as well as ensuring the end to end security of the system while granting UN access to
to the both the key hardware elements of the system, as well as standard monitoring tools which must
be web based and as a minimum provide direct monitoring of the link utilization. If not available on
monitoring web page on monthly basis the successful vendor must provide statistics on packet loss
UNAMI at present have service running provisioned by Bonline (Gulfnet), it is expected that the
successful vendor make arrangements with existing service provider to take over existing circuits to
minimize work involved and downtime associated with transition of services if required.
2.2 Service Provider should be capable of providing international leased circuits (terrestrial connections) in
the form of a highly reliable MPLS leased Line Service from Kuwait to UNSB Valencia (Spain) 10Mbps
bi directional 10mbps upload and 10mbps download in the form of either MPLS circuit or IPLC leased
line circuit with a possibility to expand to 15mbps if required.
2.3 The leased line will be utilized for both voice/video and data traffic and requires the lowest possible
latency in ms between the two locations (exact addresses will be in the Bid), with guarantees on SLA
for both packet loss and jitter.
2.4 The requirement is for the circuit to yield fully symmetrical path, which means: 10 Mbs in direction
UNAMI Kuwait to UN Valencia and 10 Mbs in direction UN Valencia to UNAMI Kuwait with capability to
expand to 15 Mbps if required.
2.5 This above listed bandwidth must be guaranteed available 24/7/365. The Latency between border
routers on ends of connection must be less than 250ms.
2.6 Potential vendors must provide as part of their SLA ability to provision at least 4 class QoS on exp.
Bits, latency guarantees, Jitter and Packet loss limits on the end to end circuit.
NOTE: More detailed Statement of Works/Requirement will be given during the Bid process.
3.0 The Solicitation will be based on a detailed Statement of Works, UN General Conditions of Contracts
and other related documents which will be provided by UNAMI to all companies who will respond to the
EOI and qualify for the tender.
4.0 Please note the following:
4.1 This EOI is not an invitation for submission of a bid/proposal.
4.2 UNAMI reserves the right in selecting the invitees for the competitive bidding based on substantial and
proven records of performance in the subject field of activities and mere expressing an interest would
not automatically warrant for an document.
4.3 UNAMI reserves the right to reject EOIs received after the above deadline.
Information on tendering for the UN Procurement System is available free of charge at the following
Only the United Nations Global Marketplace (UNGM) has been authorised to collect a nominal fee from
vendors that wish to receive automatically Procurement Notices or Requests for Expression Of Interest.
Vendors interested in this Tender Alert Service are invited to subscribe on http://www.ungm.org
Vendors interested in participating in the planned solicitation process should complete/submit the
Vendor Response Form of this EOI either electronically (through the link available on the next page) or
send it via fax or e-mail to UNITED NATIONS ASSISTANCE MISSION FOR IRAQ (UNAMI) before the
closing date set forth above.
1.0 PRE-QUALIFICATION CRITERIA:
i. Must be a registered Internet provider and have at least 3-year experience in this area
NOTE: Proof of Documents must be submitted as part of technical requirements upon receipt of the
Companies can only participate in solicitations of the UN Secretariat after completing their registration (free
of charge) at the United Nations Global Marketplace (www.ungm.org).
As you express interest in the planned solicitation by submitting this response form, please verify that your
company is registered under its full legal name on the United Nations Global Marketplace (www.ungm.org)
and that your application has been submitted to the UN Secretariat.
We strongly recommend all companies to register at least at Level 1 under the United Nations Secretariat
prior to participating in any solicitations.
PLEASE NOTE: You can express your interest to this REOI by filling out this form manually or
electronically (recommended) at:
To be completed by the Vendor (All fields marked with an '*' are mandatory)
UNGM Vendor ID Number*:
Legal Company Name (Not trade name or DBA name) *:
Company Contact *:
City *: State:
Postal Code * :
Phone Number *:
Fax Number *:
Email Address *:
We declare that our company fully meets the prerequisites A, B, C, D, E and F, for eligibility to register with
the United Nations as outlined in the paragraph 1 of the EOI INSTRUCTIONS page.
Signature :_____________________________ Date:___________________
Name and Title :_____________________________
VENDOR RESPONSE FORM
TO: Unami Chief Procurement Officer EOI Number: EOIUNAMI15826
Email: email@example.com, firstname.lastname@example.org, email@example.com
FAX: +965 24721899
SUBJECT: Provision of MPLS leased line service between UNAMI KJSO office in Kuwait and the UNSB
1) Registering as a Vendor with the United Nations
Vendors interested in fulfilling the requirement described above must be registered at the UN Global
Marketplace (www.ungm.org) with the UN Secretariat in order to be eligible to participate in any solicitation.
Information on the registration process can be found at https://www.un.org/Depts/ptd/vendors.
Prerequisites for Eligibility
In order to be eligible for UN registration, you must declare that:
A. Your company (as well as any parent, subsidiary or affiliate companies) is not listed in, or associated with a
company or individual listed in:
I. the Compendium of United Nations Security Council Sanctions Lists
II. the IIC Oil for Food List website or, if listed on either, this has been disclosed to the United Nations
Procurement Division in writing.
B. Your company (as well as any parent, subsidiary or affiliate companies) is not currently removed or
suspended by the United Nations or any other UN organisation (including the World Bank);
C. Your company (as well as any parent, subsidiary of affiliate companies) is not under formal investigation, nor
have been sanctioned within the preceding three (3) years, by any national authority of a United Nations
Member State for engaging or having engaged in proscribed practices, including but not limited to:
corruption, fraud, coercion, collusion, obstruction, or any other unethical practice;
D. Your company has not declared bankruptcy, are not involved in bankruptcy or receivership proceedings, and
there is no judgment or pending legal action against your company that could impair your company's
operations in the foreseeable future;
E. Your company does not employ, or anticipate employing, any person(s) who is, or has been a UN staff
member within the last year, if said UN staff member has or had prior professional dealings with the Vendor
in his/her capacity as UN staff member within the last three years of service with the UN (in accordance with
UN post-employment restrictions published in ST/SGB/2006/15.
F. Your company undertakes not to engage in proscribed practices (including but not limited to: corruption,
fraud, coercion, collusion, obstruction, or any other unethical practice), with the UN or any other party, and to
conduct business in a manner that averts any financial, operational, reputational or other undue risk to the UN.
For Registered Vendors: Vendors already registered at the UN Global Marketplace with the UN Secretariat
must ensure that the information and documentation (e.g. financial statements, address, contact name, etc.)
provided in connection with their registration are up to date in UNGM. Please verify and ensure that your
company is registered under its full legal name.
For Vendors Interested in Registration: Vendors not yet registered should apply for registration on the
United Nations Global Marketplace (http://www.ungm.org); information on the registration process can be
found at https://www.un.org/Depts/ptd/vendors. Vendors must complete the registration process prior to the
closing date of the REOI. Vendors who have not completed the UNGM registration process with the UN
Secretariat before the closing date of the REOI are not considered eligible to participate in solicitations of the
UN Secretariat. We strongly recommend all companies to register at least at Level 1 under the UN Secretariat
prior to participating in any solicitations.
IMPORTANT NOTICE: Any false, incomplete or defective vendor registration may result in the rejection
of the application or cancellation of an already existing registration.
2) EOI Process
Vendors interested in participating in the planned solicitation process should forward their expression of interest
(EOI) to UNITED NATIONS ASSISTANCE MISSION FOR IRAQ (UNAMI) by the closing date set forth in this
EOI. Due to the high volume of communications UNAMI is not in a position to issue confirmation of receipt of
Please note that no further details of the planned solicitation can be made available to the vendors prior to
issuance of the solicitation documents.
This EOI is issued subject to the conditions contained in the EOI introductory page available at
Hyperlinks to Related Project Dossiers: