Assignment Title: World Bank Future of Health Systems Program for Leaders: Delivering a high-impact Virtual Learning Experience
Expression of Interest Deadline 20-Jan-2021 at 11:59:59 PM (Eastern Time – Washington D.C.)
Language of Notice English
- Assignment Country No Countries Assigned
Funding SourcesThe World Bank Group intends to finance the assignment/services under:
Individual/FirmThe consultant will be a firm.
World Bank Future of Health Systems Program for Leaders: Delivering a virtual learning experience for high-impact engagement
Building resilient health systems means planning and designing for the future
COVID-19 has revealed the fragility and inequities of health systems globally. The current pandemic serves as a call to action to rebuild dynamic, people-centered, and equity-enhancing health systems that can effectively and sustainably meet changing population needs. When we think about the future of health care its often viewed only in terms of financing availability, progress on key health indicators, and technical service delivery challenges. However, looking ahead there are a number of future trends, in addition to the COVID-19 pandemic, that should feature more prominently in the way leaders design innovative and sustainable primary healthcare systems for Universal Health Coverage (UHC). Many of the building blocks already exist to take novel, technology-enabled service delivery models to scale and potentially leapfrog traditional brick-and-mortar service delivery design that too often lacks efficiency, equity, and sustainability. For Ministries of Health and the stakeholders they work with, both within their own government and externally, identifying these assets, along with understanding the social determinants of health in the context of their countrys changing demographics, climate and more, can help lay a foundation for enhancing and designing more resilient systems.
Why the Future of Health Systems Program for Leaders?
Standard health system theories and frameworks are reactive to todays problems at a time when, more than ever, leaders need to also proactively plan for future challenges and take into account global trends. Addressing health system challenges requires a move away from a focus on a narrow, technical lens towards a holistic systems-based approach to reform that is tailored to country context. Furthermore, the 21st century health system demands highly developed and effective leaders and a transition from a standard that favors individual, directive, leadership to one that places a premium on fostering teams of high-impact leaders that model the values of collaboration, trust, accountability, integrity, quality, and equity to motivate and empower those around them. The way health teams are working is already changing, but more is needed. Investment in developing teams of visionary and innovative leaders is critical to ensure more effective primary health care, delivered using new models of care that reach all citizens, as well as achieve the goals of UHC.
The Future of Health Systems Program for Leaders addresses this need. The program seeks to support change in two key ways: (i) focus and amplify leadership teams existing strengths, and (ii) equip leadership teams with priority, next-generation technical and interpersonal skills. Continuing education for health system decision makers is often geared toward the Ministers of Health and Finance or to those working on the frontlines, while individuals tasked with the day-to-day leadership in executing and sustaining reform are left without training in the essential technical and interpersonal skills to respond to rapid change and increasing complexity. The Future of Health Systems Program for Leaders responds to this gap.
A new approach to capacity-strengthening for driving sustainable impact at scale
Designed as a collaborative learning experience for health leadership teams, the Future of Health Systems Program for Leaders provides learners with opportunities to better understand and manage complex, systemic challenges around health service delivery to drive a sustainable, equitable and transformational impact on UHC. The program is both comprehensive and modular, with content that is highly relevant for teams of health leaders and promises to advance existing knowledge and competencies to deliver change. Using a team-based, hands-on approach, learners will work through a critical service delivery challenge, within the context of the COVID-19 pandemic, toward achieving a future of UHC.
The program is a multi-month engagement comprised of the following learning elements:
1. Interactive, virtual workshops and seminars: These may be in-person but in 2021 are more likely to be virtual workshops and meetings to help define the vision and key challenges as well as deliver technical content.
2. Curated multi-media resources: Supplemental resources that are self-directed for each learners own schedule. These will include case studies, exemplars, longer-form articles, videos, podcasts and other content to expose learners to new ideas, innovations and frameworks which can be applied to their health systems challenge.
3. Coaching and expert consultations: Coaches and subject matter experts will support learners through the program both in teams and in 1:1 sessions (these may be on-the-ground or conducted virtually). Learners can expect their facilitators to provide tailored support, ask tough questions and hold the team accountable for their goals and plans as they initiate implementation of a solution (or set of solutions) that address the system challenge they are addressing.
4. Team meetings: Teams may hold meetings that alternate between coaching sessions or seminars and team working sessions. During the team sessions, learners will engage in practical activities and/or work on applying key concepts to the action plan.
5. Post-program support: Teams may receive a package of support to embed core learnings, mindsets, and behaviors. Over the longer term, there will be opportunities to bring teams together from various countries (virtually or face-to face) for peer-to-peer engagement.
Overview of Requested Services
The successful firm will be expected to provide services across instructional design, educational support and virtual and face-to-face facilitation for the development and/or execution of the key program elements to drive a collaborative, action-based team experience. The firm selected for the work is expected to have experience in providing these services for adult learners, including those based in low-resource settings, and be ready to deliver these services to support program delivery and learner support from 22 March 2021. All services will be provided using World Bank branding and any materials produced under the terms of the contract will be property of the World Bank. The successful firm will also be expected to provide training to selected World Bank individuals on administrative, editing and other management activities related to the services that the firm provides.
To achieve the vision for the program, we seek submissions from innovative firms whose mission and approach to service delivery are sufficiently aligned with those of the World Bank and our client countries. We seek to collaborate with an experienced firm who can prioritize and execute complex workflows to provide transformative online learning experiences, including facilitation and learner support services for senior health leaders based in low- and middle-income country (LMIC) contexts. This call for expressions of interest (EOI) welcomes the submission of preliminary pitch decks from qualified firms to be evaluated through a competitive process. Please review the accompanying Terms of Reference (TOR), which fully details the description of services and qualifications requested for the completion of this work.
How to Reply
Interested firms should provide a logical, well-structured EOI consistent with the articulated vision and details provided in TOR. Firms should electronically submit their EOI as a PowerPoint presentation pitch deck. The presentation should be no longer than 10 slides containing the following content (all mandatory):
- Overview and understanding of the request
- Business case conveying the reasons your firm is best suited for the services required
- Proposed approach to undertake the assignment
- Summary of organizational qualifications (including past clients, countries/populations served, health contexts addressed, etc.). Supporting documentation of relevant experience may be attached as an annex.
- Organization and team composition including CVs of all key staff who will be engaged on the assignment; CVs may be included as Annex slides.
- Annotated visuals of end products representing relevant work or links to virtual content
Please send responses no later than Wednesday, January 20, 2021. The World Bank Team will use the EOI submissions to form a short-list of strategically aligned firms with high potential to deliver on the TOR.
Optional TOR File
- 1. Provide information showing that they are qualified in the field of the assignment. *
- 2. Provide information on the technical and managerial capabilities of the firm. *
- 3. Provide information on their core business and years in business. *
- 4. Provide information on the qualifications of key staff. *
* - Mandatory
Electronic Submissions through World Bank Group eConsultant2